Culture of the program: trying to get the best out of everybody involved. We can achieve this by taking input from everyone equally. Whether it is our administrative assistant or a deputy AD, good ideas come from anyone and everyone. Having everyone engaged in the process helps on a daily basis with the student-athletes at our school.

• This engagement creates a sense of support, and creates a buy-in to an overall school or department philosophy.

We can help others by examining a successful program and use their techniques to help those that aren’t as successful. Using ideas and philosophies from the successful program and implementing them on other teams.

• "While I was at BU, I saw this with the coach of the hockey team. He helped other young coaches understand what they need to do to be able to be successful. He spent many hours and days visiting and talking with them, watching their games and practices."